Safiya Holidays respects your privacy and understands the importance of protecting any personally identifiable information you share with us, including details such as your name, address, email address, telephone number and other personal data. We are committed to maintaining appropriate standards to safeguard your privacy on our website.

In general, you can visit us without revealing who you are or providing any personal information. We may track the domain names and internet addresses from which visitors access our website and analyze this data for statistical purposes and trends, while individual users remain anonymous.

Cookies are small data files stored by your browser on your device. These cookies are only readable by the server that placed them and cannot execute programs, introduce viruses, or access your personal data. Like many websites, we use cookies on certain pages to improve your experience and provide customized information when you return. You may configure your browser to notify you when cookies are being sent, allowing you to choose whether to accept them. The information collected through cookies helps us enhance our services.

At times, we may request personal information such as your name, address, or telephone number. Whenever possible, we will inform you why this information is being collected and how it will be used. You may choose not to provide certain information; however, doing so could limit your ability to access specific features, offers, or services on the website.

We may also request additional details, such as frequent traveler numbers, to process and confirm reservations, transactions, and related services, and to keep you updated on the status of your bookings. If you make reservations for other travelers, you confirm that you have obtained their consent to share their personal information with us.

As a member of safiyaholiday.com, you may choose to complete your profile by providing travel preferences, loyalty program details, billing information, delivery addresses and other personal data. This information allows us to facilitate faster bookings without requiring you to re-enter the same details repeatedly.

Safiya Holidays values feedback from its customers and may occasionally conduct online surveys. Participation in these surveys is voluntary, and responses are generally collected in an aggregated manner to help improve our website, services, and offerings. Survey responses remain anonymous unless otherwise stated.

When you book or purchase travel services through Safiya Holidays, certain personal information must be shared with airlines, hotels, transport providers, or other third parties involved in fulfilling your travel arrangements. However, we do not sell or rent your personal information to third parties, except when required by law or legal process, or in circumstances involving the safety of individuals.

From time to time, new services or features may be introduced on the website. Information you provide in connection with these services will be used solely to deliver the requested service. For example, if you contact us with a query, we will use your contact details to respond and may retain the information to improve our customer support and website experience.

Safiya Holidays takes appropriate measures to protect the information you share with us. We use security technologies and internal policies designed to prevent unauthorized access, misuse, or disclosure of your personal information, and we continually update our practices as new technologies become available.

To complete your travel bookings, we may share necessary information with our trusted partners and service providers. We may also share information with selected partners who assist us in providing promotional offers or benefits related to your travel history with us.

If this Privacy Policy is updated in the future, the revised version will be posted on this page along with the new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Safiya Holidays will make reasonable efforts to respond to any concerns or inquiries regarding privacy within a reasonable timeframe.

Thank you for choosing Safiya Holidays.